Get into an exciting and rewarding career with Mortgage
Send your resume and mention your position of interest in the subject line at careers@mortgagez.us.

Positions:

1. Mortgage Loan Manager
2. Mortgage Loan Officers (MLOs)
3. MLO Assistant
4. Mortgage Loan Processors
5. Mortgage Operations Manager

1. Mortgage Loan Manager

Key Responsibilities:

1. Recruit, hire, train, and motivate staff. Supervise and lead a team of loan officers, providing guidance, and structuring the loan to ensure the client obtains the most suitable loan product.
2. Coach MLOs to improve sales techniques and meet goals.
3. Set daily, monthly, quarterly, and yearly goals for the team.
4. Ensure staff adheres to regulations, guidelines, and RESPA requirements.
5. Monitor real estate market trends and changes to mortgages.
6. Maintain relationships with realtors, attorneys, and other professionals.
7. Resolve customer service issues in a professional manner.
8. Create a process to forecast funding goals and metrics.
9. Maintain a positive work environment by developing relationships with other team stakeholders.
10. Review loan applications and ensure all necessary documentation is obtained from borrowers.
11. Evaluate applicants' financial status and creditworthiness to determine eligibility for mortgage loans.
12. Coordinate with underwriters and other internal teams to facilitate the loan approval process.
13. Ensure compliance with all relevant regulations and guidelines.
14. Work closely with clients to provide guidance and support throughout the mortgage application process.
15. Monitor loan pipelines and ensure timely completion of loan transactions.
16. Analyze market trends and recommend changes to loan products and processes to remain competitive.
17. Develop and maintain relationships with real estate agents, builders, and other industry professionals to generate business opportunities.

Qualifications:

1. Bachelor's degree in a related field or equivalent experience in Mortgage Loan origination.
2. Previous experience in mortgage lending or related fields.
3. Strong knowledge of mortgage products, regulations, and guidelines.
4. Excellent communication and leadership skills.
5. Detail-oriented and able to multitask in a fast-paced environment.
6. Proficient in using loan origination software and other related tools.
7. NMLS license is required. Currently operating in VA, MD, DC, or NC.

2. Mortgage Loan Officers (MLOs)

3. MLO Assistant

Key Responsibilities:

1. Assisting the loan officer in preparing the mortgage loan applications.
2. Communicating with clients to gather necessary documents and information.
3. Coordinating with the buyer and all parties involved in the loan process from start to finish.
4. Maintaining accurate and up-to-date loan files and documentation.
5. Provide excellent customer service and answer any questions they may have.
6. Assisting in scheduling appointments and managing the loan officer's calendar.
7. Conducting research and data analysis to support loan decision-making.
8. Assisting with marketing and lead generation activities to attract new clients.
9. Staying up-to-date on industry regulations and guidelines.
10. Performing other tasks as needed to support the loan officer in closing loans efficiently and effectively.

4. Mortgage Loan Processors

Key Responsibilities:

1. Must possess a sense of urgency and complete tasks promptly to meet deadlines.
2. Understand that time is of the essence and prioritize tasks accordingly to handle time-sensitive processes.
3. Maintain an extremely positive attitude and approach challenges with professionalism.
4. Arrange your workstation properly to handle tasks like documentation, client communication, and loan processing efficiently.
5. Keep your workstation organized to ensure a smooth and effective workflow.
6. Handle multiple tasks daily, including managing loan files and answering client or partner inquiries via phone or email.
7. Deliver excellent customer service skills by addressing client needs courteously and professionally.
8. Assure a superior customer service attitude, especially during high-volume workload peaks.
9. Prioritize tasks effectively to meet daily and volume goals without compromising quality.
10. Go the extra mile to get the job done by being proactive and dedicated to completing tasks.
11. Collaborate with others effectively to ensure smooth operations and achieve team objectives.
12. Handle complicated customer situations calmly and professionally without losing control.

5. Mortgage Operations Manager

Key Responsibilities:

1. Supervise and lead the team, providing guidance and support.
2. Coach the team to meet deadlines.
3. Set daily, monthly, quarterly, and yearly goals for the team.
4. Ensure staff adhere to regulations, guidelines, and RESPA requirements.
5. Monitor real estate changes.
6. Maintain relationships with realtors, attorneys, and other professionals.
7. Resolve customer service issues in a professional manner.
8. Maintain a positive work environment by developing relationships with other team stakeholders.
9. Review loan applications and ensure all necessary documentation is obtained from borrowers.
10. Evaluate applicants' financial status and creditworthiness to determine eligibility for mortgage loans.
11. Coordinate with underwriters and other internal teams to facilitate the loan approval process.
12. Ensure compliance with all relevant regulations and guidelines.
13. Work closely with clients to provide guidance and support throughout the mortgage application process.
14. Monitor loan pipelines and ensure timely completion of loan transactions.
15. Analyze market trends and recommend changes to loan products and processes to remain competitive.
16. Develop and maintain relationships with real estate agents, builders, and other industry professionals to generate business opportunities.